Notes on Web 2.0 Expo 2007
via People per Hour blog
This April, I attended the Web 2.0 Expo in San Francisco. For those
who haven’t heard of it, the Web 2.0 Expo is organized every year (for
the 4th year running) by O’Reilly Media – the firm that coined the term
Web 2.0. The conference was a week long and hosted some of the most
prominent speakers in the world of the internet. Worthwhile? Well, I
decided to let you take a view on that by sharing the key learnings
from the conference with you (and if you find them self-evident, well
at least you didn’t have to fly 12 hours for them !! )
So here goes (split into the following chapters). The notes were
left in the original rough-cut format that I composed them so apologies
if there are things that aren’t clear (if so please do email me on
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
and I will try to help )
1. on Web 2.0: what the hell is it ?
This April, I attended the Web 2.0 Expo in San Francisco. For those
who haven’t heard of it, the Web 2.0 Expo is organized every year (for
the 4th year running) by O’Reilly Media – the firm that coined the term
Web 2.0. The conference was a week long and hosted some of the most
prominent speakers in the world of the internet. Worthwhile? Well, I
decided to let you take a view on that by sharing the key learnings
from the conference with you (and if you find them self-evident, well
at least you didn’t have to fly 12 hours for them !! )
So here goes (split into the following chapters). The notes were
left in the original rough-cut format that I composed them so apologies
if there are things that aren’t clear (if so please do email me on
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
and I will try to help )
1. on Web 2.0: what the hell is it ?
- a lot of confusion and misinterpretation. People defining
it as a world of wikis, widgets, communities, networks, user-generated
content etc etc
- ultimately it’s about people on a website. If you remove
them from a web 2.0 site you have nothing. In a conventional site your
product is still there regardless if you have 1 user or 1 million users
- communities Vs networks: a community is a place where people
go for a reason i.e. to do something. Web 2.0 is the emergence of a set
of tools that allows those people to network within those communities,
exchange information, and collaborate
- It’s not black and white even if a site is not fully Web 2.0
these days, some of the Web 2.0 features can and should be used to
enhance the user experience on the site and capture the long tail.
People are important on ANY site !
2. on design and development
- a new design paradigm: hierarchical, top-down,
linear design with heavy specs is now obsolete. Gives way to agile
iterative design
- less documentation; more iteration ~
- not always a big picture from start. We are seeing more
emergent systems built from the bottom-up. Features defined in small
chuncks; rapid prototyping, time-boxed development, leading to testing
and then redevelopment
- the era of the Beta: everything is beta and stays a beta:
cyclic development and continuous improvement. Consumer is now more
forgiving: ‘quick and dirty’ approach: just get it out there and don’t
wait for it to be perfect
- emergence of the hybrid designer
- lots of methodologies on design: common denominator is
closed-loop, dynamic cycles, with brainstorming leading to rapid
prototyping, testing and then continuous improvement
- emergence of new environments, platforms, operating systems
and languages that accelerate the above: Ruby on Rails, Solaris, Django
- open-standards make this easier also: there are now suites of APIs and mashups that are readily available e.g. www.programmableweb.com Designers need to be aware of them to deploy them to their advantage
- reduced need for heavy-duty infrastructure and hardware: eg Amazon EC2 services for developers and start-ups
- increase in offshore development and ‘virtual teams’: problems with communication but gradually being sorted out
3. on prototyping
- rapid prototyping is key to the above
- tools for the above are now increasing: Visio, Plone, Zope, Wuufu, Django, Axure. Adobe Fireworks,
- importance of usability and user-centric design (UCD)
- usability testing with a pinch of salt: results often distorted. Use it to weed out the stinkers
4. on measurement, testing and iteration
- importance of Web analytics: lots of packages out there including Google Analytics
- Multivariate testing: Optimost, Site Spec, Offermatica, Google Website optimiser
6. on Features
- emergence of an ecosystem with
open-standards and APIs, facilitating rapid deployment, exchange of
knowledge & DIY approach
- communities emerging from features: lego approach: building communities with features upwards
- tagging, blogging, bookmarking, podcasting
- APIs & mashups: www.programmableweb.com e.g. wrapleaf.com (online reputation system)
- Widgets: www.widgetbox.com ; www.widgify.com ; www.clearspiring.com
Design of widgets does make a difference: optimum design: profile/ post (150 x 300 px)
8. on start-up & funding
- start-ups becoming a lot more capital-efficient as the
ecosystem is developing: a drastic drop in the amount of capital needed
to get off the ground
- Some average stats / trends :
-
- $20k - $200 k to build a website
- Average $1.5m fixed cost base (assuming 8 employees)
- Relatively easy to break-even but very difficult to get to significant size ($500m is min. for Plc size). Big gap in the middle
- More and more start-ups deploying a bootsrapping approach
- VC model changing: small amounts, more early stage
- Seed capital: allows you to validate initial assumptions: $100 k - $500k
- Series A: scale-up $5 - $8 m
- Series B: ca. $20 m
- Exit: lots of deals happening on the $5 - $10 m mark. Very few
deals happening on the $100m mark and they all seem to be acquired by a
handful of players. This constrains how much money you can raise: to
make 5x on exit you can only raise $1m unless you are truly scalable.
Chasm in the middle
- VCs becoming more receptive to ‘paying out’ founders at spin-out stage
- Optimum team is 2 people: one business and one technology
7. on PR & Marketing
- PR 2.0 : use of blogs and online media to promote
- Offline PR still very important e.g. case-study of Prosper.com (got most of their traction from PR)
- Emergence of DIY approach: lots of free tools out there to
help get traction: Podcasts, You-Tube,. Google News. Google Base,
Google Catalogs, widgets
- Everyone should be making the most use of these free tools to improve traction; but very few people actually are !
8. on business models
- Web 2.0 still quite fickle as far as monetization is concerned. Not a great variety in monetization avenues
- Broad versus Verticals. Different funding requirements
- Two predominant models: Media business (advertising),
E-commerce. Third is Marketplaces. Some subscription models as well but
not as many
- Media. All about CPMs. CPMs have been stable
1. Broad CPM = $0.5 - $2 e.g. My Space ($0.52), Netvibes, Youtube, Twitter
2. Demographic CPM = $1 - $5 e.g. Facebook ($1.03), Asmallworld
3. Endemic Advertising CPM = $10 - $40 e.g. Fandango ($41.67), Flixter
- Endemic sites are becoming more and more important.
Strong emphasis on content to facilitate a purpose e.g. Flickster,
Fandango
- More vertical opportunities to exploit, harder to be
successful if you are broad – need to depend on stringer technology
e.g. Youtube
- Average Revenue Multiples 3.8 x for Media, 1.8 x for e-Commerce
- E-commerce: still quite a few niche verticals where it’s
easy to make money and get to break-even. Challenge is always in
scale-up
9. on the new NEW thing
- emergence of the webtop. Convergence with desktop
- offline synchronization: APPOLO by Adobe. (alpha phase) www.adobe.com/go/apollo
- ethics, copyright issues, morality on the web
- mobile: still many opportunities. not a reflection of the web but an extension of it
- the big question: who will fill the remaining 8 slots in the
billion dollar mark ?? ca. room for 20 slots. 12 of which are taken !
- the other big question: must everything on the web be 2.0
these days? Is this the death of 1.0 or 1.5 ? No, but almost every site
should maxise the opportunity to utilize these tools to bring their
people together and create a community that strengthens their purpose,
whatever that may be.
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