Are these widgets worth half a billion?
If Max Levchin's Slide can cure what ails online ads, they might just be.
By Jessi Hempel and Michael V. Copeland / Fortune
March 25, 2008: 2:09 PM EDT
Slide CEO Max Levchin.
(Fortune) -- A lot of eyebrows were raised on Wall Street in January
when two giant investment firms, Fidelity and T. Rowe Price, paid $50
million for a 9.1% stake in Slide, a San Francisco- based company best
known as the purveyor of entertainments like SuperPoke, which lets
Facebook users "ninja kick" or "bodyslam" or "throw a pillow at" their
friends.
What did these bigtime investors see in SuperPoke -
and Slide CEO Max Levchin - that could possibly justify giving the
company a valuation of more than half-a-billion dollars?
Implausible
as it sounds, some very serious people believe that Slide and its
"widgets" could be the answer to a problem that everybody in the
business of selling ads on the Internet, including mighty Google (GOOG, Fortune 500), has been experiencing of late.
Widgets
are small, self-contained programs that can be plugged into a web
application like a blog or social network. And in the world of widgets,
Levchin's Slide is a giant. The widget factory he built with a portion
of his fortune from PayPal - which he co-founded and sold to eBay (EBAY, Fortune 500)
in 2002 for $1.5 billion - is now the largest in the world in terms of
users (50 million and counting) on the strength of such hits as
FunWall, Slideshows, and Top Friends.
A hit in search of revenue
There's
no question that widgets are popular with a sought-after demographic-
those 18- to 25-year-olds who waste hours playing with the things and
beaming them to their friends. But since there are millions of widgets
out there, and the vast majority of them are free, where's the money?
Levchin
offers two answers. The first has to do with the changing nature of the
Web, where social networks are the fashion of the day. Online search -
which is where Google does most of its ad business - today accounts for
only 6% of what people do online. This leaves a lot of contested
ground.
And although those 18- to 25-year-olds are spending
more and more time on places like Facebook and MySpace, they're not
particularly loyal. They move from one hot spot to the next and don't
look back. But wherever they hang out, they tend to find Slide's
widgets; with a little tweaking, the tiny apps can be made to work
almost anywhere.
Levchin's second answer has to do with how
companies measure the success of their ads. The metric Google and most
ad buyers use - the page view - doesn't work so well when friends are
throwing virtual pillows at one another. Advertisers need a new tool to
capture this kind of activity, and Levchin thinks he has one. He calls
it engagement.
"The metrics for success," says Levchin, "are
going to shift away from who can provide the most reach toward who is
paid the most attention."
Rules of engagement
Levchin
claims he's in a unique position to measure engagement. He can mine
that database of 50 million active widget users for all kinds of
behavioral data. Who are these people? Whom do they poke when they
SuperPoke? How else do they interact? To advertisers trying to target
their messages, this kind of marketing data is gold.
But
engagement is not an easy sell on Madison Avenue. Most advertisers
still price ads by the number of people who view them. And although
they are frustrated by how small the returns are for the banner
advertisements they've been running on the web - where the typical
"clickthrough" rate is 0.2% - it's a hard habit to break.
"It's
going to take a P&G or a Coca-Cola to suddenly say we are shifting
our dollars toward engagement for the industry to actually change,"
says Marc Schiller, founder of digital creative agency ElectricArtists.
Still, engagement seems to be catching on. Nielsen has added a
new metric that evaluates the amount of time users spend on a site.
Google has a cost-per-action option, and in early March, Microsoft (MSFT, Fortune 500) introduced something it calls "engagement mapping," a program that measures online interactions in branding campaigns.
This
is also fertile ground for startups, most of them in Silicon Valley.
The No. 2 widget maker, in terms of number of users, is RockYou, whose
widget catalog includes SuperWall and Horoscope. Another startup,
VideoEgg.com, runs video ads on widgets and charges 50 cents to $1 when
someone interacts with them.
Meebo provides an assortment of
web-based applications that live on top of its instant-messaging
platform. While Meebo can't claim the massive page views of Slide, its
IM platform helps keep Meebo's 28 million users on the service an
average of 2 1/2 hours a day.
But Slide has the largest
audience at the moment, and that makes it popular among media buyers.
"They're a good way to get widgets into people's hands in a short
period of time, rather than wait for grassroots adoption of a widget
you make yourself," says Ian Schafer, who founded the full-service
interactive agency Deep Focus.
That's what counts for Levchin,
who claims that Slide will be even bigger than PayPal. "We have a big
distribution advantage and strong metrics and have built up a
tremendous amount of customer loyalty," he says.
Despite all that, turning Slide into a multibillion-dollar company won't be easy, even with a half-billion-dollar head start.
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